Refund & Return Policy — SupplementsShipped.com
Thank you for choosing SupplementsShipped.com. We are committed to providing high-quality products and a reliable shopping experience. If you are not fully satisfied with your purchase, we offer a clear and straightforward return and refund policy for your peace of mind.
30-Day Return Policy
We accept returns within 30 days from the date your order is delivered. To be eligible for a return, the item must be unused, unopened, in the same condition you received it, and in its original packaging. Please include the original order confirmation or packing slip with your return.
How to Initiate a Return
Contact Us
Before returning any item, please contact our support team at support@supplementsshipped.com to request a return.
Return Authorization
Once your request is approved, you will receive a Return Authorization (RA) number along with instructions for returning your item.
Package the Item
Securely pack the product in its original packaging, including all included accessories.
Include RA Number
Clearly write the provided RA number on the outside of the return package.
Return Shipping
Customers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure safe delivery of your return.
Refund Process
After your return is received and inspected, you will receive an email confirmation notifying you that your returned item has been processed. If approved, your refund will be issued to your original payment method within 15 business days.
Non-Refundable Items
The following items are not eligible for refunds:
Opened or used products
Gift items
Damaged or Defective Items
If your order arrives damaged or defective, please contact us immediately at support@supplementsshipped.com and include details and photos of the issue. Our support team will work quickly to resolve the problem.
Contact Information
For any questions regarding returns or refunds, please contact us at:
support@supplementsshipped.com