FAQs - supplementsshipped.com

Can I cancel my order after placing it?

Yes. At SupplementsShipped.com, we allow order cancellations within 12–24 hours after your purchase is completed.

If you change your mind during this time, please contact us as soon as possible. Our team works quickly to process and ship orders to ensure fast delivery, so cancellation requests must be submitted before the order has been shipped.

If your order has not yet shipped, we will cancel it and issue a full refund immediately.
If the order has already been shipped, a return will be required once the item arrives.

How do I return or exchange an item?

Our return policy lasts 30 days, starting from the date your package is delivered to your address.

If you would like to request a return or exchange, please contact our support team at:

support@supplementsshipped.com

Return shipping costs are the responsibility of the customer. We stand behind the quality of our products and are confident they will meet or exceed your expectations, but our team will be happy to assist you if a return is needed.

What payment methods do you accept?

We accept all major standard payment methods, including:

  • Visa

  • Mastercard

  • American Express

What are your shipping options?

Shipping availability may vary depending on order volume and destination. For detailed delivery estimates and shipping information, please refer to our Shipping Policy page.

What if my item arrives broken or damaged?

If your item arrives damaged or defective, we will make it right.

Please contact us within 30 days of receiving your order and include details or photos of the issue. Our support team will work with you to resolve the problem as quickly as possible.

Where do you ship from?

All SupplementsShipped.com products are manufactured and shipped from the United States.

If an item is unavailable in the nearest warehouse, it may be shipped directly from our production facility while maintaining the same estimated delivery times listed in our shipping policy.

Each order is carefully packaged by our professional handling team to ensure products arrive safely and in excellent condition.

Customer Support

For any questions or assistance, please contact us at:
support@supplementsshipped.com